Microsoft Word is used by many businesses as its primary word processing program and it can sometimes develop glitches. If the version of Word on your business computer is displaying grayed-out options, or if your paragraph styles are changing for unknown reasons or if all the tab settings are not looking correct, it is time to hit the reset button. Unfortunately, there is no button in Word to reset the program to its default settings. However, you can rename Word’s global template to see if that fixes its problems. If Word continues to have issues or it runs very slow, another option is to delete Word’s registry key. This forces Word back to the original default settings.
Rename the Global Template File
1
Close Word and any other Microsoft Office programs you are running.
2
Right-click the Windows “Start” button and select "Open Windows Explorer."
3
Browse to “C:\Users(your username)\AppData\ Roaming\Microsoft\Templates.” Sometimes you can’t see the AppData file since it is hidden. You can type the full path into your Explorer address window and press Enter to go to the Templates subdirectory.
4
Right-click on the "Normal.dot" file and choose "Rename." Type in a name like "OldNormal.dot" or "Normalold.dot."
5
Open Word. The program will recreate the Normal.dot file based on its default settings.
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