Sunday, May 28, 2017

Print Spooler Keeps Stopping on Windows 7 & 10

Print Spooler manages all the print jobs and print queues on your printer. If it doesn’t run properly, your printer cannot work then. Many users reported that their Print Spooler Keeps Stopping as they received message the service is not running.

If you also encounter such problem, calm down please. We are going to tell you how to fix it on Windows 7 &10. Read on and follow the easy-doing steps with images below.

Note: The images are shown in Windows 7, but all the fixes also suit for Windows 10.
Fix One. Restart Print Spooler service

The simplest fix to it is to restart Print Spooler service.

Open Run dialog box by pressing Windows key + R key together. 
Then type services.msc in the box and hit Enter to open Services window.

Scroll down on services window, find and highlight Print Spooler.
Then click Restart on the left pane.

Now check if the problem is fixed.

Fix Two. Check if Print Spooler service is set to Automatic

Sometimes your Print Spooler service if is not set to automatic, it may cause it keep stopping. In this case, make sure it is set to automatic.

Start > search then type Services.msc then press enter.

Scroll down on services window, find and right-click on Print Spooler.
Then choose Properties.

Check if the Startup type is Automatic under General pane.
If not, set it to be Automatic from the drop down menu.
Then click OK.

Fix Three. Change Print Spooler Recovery options

As some users reported, change Print Spooler recovery options can also fix the issue. Thus make sure to try it.

Right click to open Properties of Print Spooler.

Click Recovery on Print Spooler Properties window.
Change First failure, Second failure and Subsequent failures all to be Restart the Services from the drop down menu.
Then click OK to save the change.

Now check if the problem is fixed.

Fix Four. Delete Print Spooler files

Print Spooler files can also cause it stop, thus remove those files can fix the error.

Open Services window again.

Scroll down on services window, find and highlight Print Spooler.
Then click Stop on the left pane.

Minimize Services window.
Then head to C:\Windows\System32\spool\PRINTERS.

Note: When open PRINTERS folder, you may be asked to get access to it, click Continue then.

Delete all the files in PRINTERS folder.
After it, you can see This folder is empty message.

Disconnect the printer from your PC.
How to:
Type devices and printers in the search bar from Start menu.
Then click Devices and Printers on the top.

Find and right-click on your printer and choose Remove device.

Again back on Services window, find and right-click on Print Spooler.
Then click Start on the left pane.

Reconnect your printer to PC. 
How to:
Again on Device and Printers window, right-click on the blank area to choose Add a printer.
Then go on to follow the on-screen instructions.

Now check if the problem is fixed.

Fix Five. Update your printer driver

Sometimes update the printer driver can also solve the problem. Another hand, updated driver can make your PC perform better. Thus make sure to update your printer driver.

To update printer driver, you can choose to download the latest one from your printer manufacturer’s website manually. Then install it on your PC. But download drivers manually is really annoying. Luckily, you have another choice to update it —  Driver Easy. It’s a 100% safe and extremely helpful driver tool, and designed for you to update drivers automatically.

All the driver it offered is trustworthy and the correct one for your Windows. It can scan out all the driver problems on your Windows with the click — Scan Now.

After scanning, its Free version will find the correct drivers for you to install. Then you can update them one by one. But if upgrade to Pro version, it will update all your outdated or missing drivers with just one click — Update All. Of cause including the drivers for your printer.

No worry to try it as you can enjoy 30-day money back and professional tech support anytime guarantee. Why don’t give yourself a chance to  to try on such a charming driver tool? ☞☞ TRY NOW !
After update your printer driver, restart your PC to make new driver take effect. Then check if the problem still exists.

Monday, May 22, 2017

Reset Azure AD password

Reset or unlock my password for a work or school account

To get into your work or school account, follow the steps below to access Azure AD self-service password reset, or SSPR as we like to call it.
  1. From any work or school sign-in page, click the Can't access your account? link then click Work or school account or go directly to the password reset page.
    If you are trying to get back into a Personal account like or try the suggestions found in this article
    Can't access your account?
  2. Enter your work or school User ID, prove you aren't a robot by entering the characters you see on the screen, then click Next.
    If your IT staff has not enabled this functionality, a "contact your administrator" link appears so your IT staff can help, via email or a web portal of their own.
  3. Depending on how your IT staff has configured SSPR you see one or more of the following. Either you or your IT staff have populated some of this information before using the article Register for self-service password reset.
    • Email my alternate email
    • Text my mobile phone
    • Call my mobile phone
    • Call my office phone
    • Answer my security questions
    Choose an option, provide the correct responses, and click Next.
    Verify your authentication data
  4. Your IT staff may need more verification and you may have to repeat step 3 again with a different choice.
  5. On the Choose a new password page, enter a new password, confirm your password, and then click Finish. We suggest your password be 8-16 characters with uppercase and lowercase characters, numbers, and special characters.
    If you needed to unlock your account, at this point choose the option to unlock only, or change your password and unlock.
  6. When you see, Your password has been reset, you can sign in with your new password.
    Your password has been reset
You should now be able to access your account, if not you should contact your organization's IT staff for further help.
You may receive a confirmation email that comes from an account like "Microsoft on behalf of ". If you get an email like this, and you did not use self-service password reset to regain access to your account, contact your organization's IT staff.

Change my password

If you know your password already and want to change it, use the steps that follow to change your password.

Change your password from the Office 365 portal

Use this method if you normally access your applications using the Office portal
  1. Sign into your Office 365 account using your existing password
  2. Click on your profile on the upper right side, and click View account
  3. Click Security & privacy > Password
  4. Enter your old password, set and confirm your new password, and then click Submit

Change your password from the Azure Access Panel

Use this method if you normally access your applications from the Azure Access Portal
  1. Sign in to the Azure Access Portal using your existing password
  2. Click on your profile on the upper right side, then click Profile
  3. Click Change password
  4. Enter your old password, set and confirm your new password, and then click Submit