Sunday, July 10, 2011

Archive missing in Outlook 2007

Archive is missing in File menu.


1. Uninstall Outlook installed update named  "Update for Microsoft Office Outlook 2007 (KB2412171)".

  • Go to Control Panel > Programs and Features 
  • In Tasks pane, click View installed updates
  • In search bar, type KB2412171, then right click > Uninstall

2.  Can't find KB2412171 to uninstall, yet I have symptoms
  • Look for update KB2509470, then right click > Uninstall
  • Restart
  • Check the installed updates again, KB2412171 would appear then right click > Uninstall
  • Restart
The Archive item will then appear in the File menu.