Thursday, January 22, 2015

Microsoft office cannot verify the license for the application. A repair attempt failed or was cancelled by the user. The application will shut down

Error message, "Microsoft office cannot verify the license for the application. A repair attempt failed or was cancelled by the user. The application will shut down". I get this error message when opening Office.


Method: 1
Make sure the system service "Office Software Protection Platform Service" is automatic and started.
1. Click on Start, type 'services.msc' (without quotes) in search programs and files box above Start and press enter
2. Locate ‘Office Software Protection Platform Service’list right click on it and click on properties.
3. Under General tab, Startup type, Automatically
4. Click Apply and OK.

Method: 2
You may repair Office 2010 using the link below and check if licensing works fine:
http://office.microsoft.com/en-us/excel-help/repair-or-remove-office-2010-HA010357402.aspx

Method: 3
If the above steps fail, run the 'Fix It' tool available for Office suite from the link mentioned below this will remove all the installed components of Office
Note: Before running the ‘fix it’ tool make sure that you have the Office 2010 installation source file and its product key to reinstall it back.
https://support.microsoft.com/kb/290301
Note: If you are using Windows 64 bit operating system, save the ‘Fix it’ on desktop before running it.
Once you have uninstalled Office you may use the installation source file and the product key to reinstall Office 2010 and verify the status.

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