Sunday, July 10, 2011

Archive missing in Outlook 2007

Archive is missing in File menu.


1. Uninstall Outlook installed update named  "Update for Microsoft Office Outlook 2007 (KB2412171)".

  • Go to Control Panel > Programs and Features 
  • In Tasks pane, click View installed updates
  • In search bar, type KB2412171, then right click > Uninstall

2.  Can't find KB2412171 to uninstall, yet I have symptoms
  • Look for update KB2509470, then right click > Uninstall
  • Restart
  • Check the installed updates again, KB2412171 would appear then right click > Uninstall
  • Restart
The Archive item will then appear in the File menu. 


  1. Thank you

    I am able to resolve the issue by fallowing the Solution 2

    - Naresh

  2. For resolving out given trouble you can use open .ost file. It repairs corrupted mailboxes from any ms outlook version, works under all Windows OS, doesn't modify outlook data after working.

  3. I cant find KB2412171 but is installed. And I cant find update KB2509470. What should I do? I tried many things, but still cant see Archive in outlook 2007. A dont wanna reimage all my PC. I am so embarassed