A KB to fix the issue whereby end users are unable to set their
default printer and furthermore there is currently no default printer
set.
This occurs when the end user loses access to a particular key in the Windows Registry.
This occurs when the end user loses access to a particular key in the Windows Registry.
1. |
Open Regedit as an admin usera) Click the round Start buttuonb) Type Regedit into the Search box and open it when it appears |
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2. |
Connect to the remote computera) Click File > Connect Network Registryb) Enter the computer name and click OK |
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3. |
Navigate to the correct Registry keyExpand the remote computer's Registry at the following node:HKU > {User's SID} > Software > Microsoft > Windows NT > Current Version > Windows Note: You can determine the correct SID using PsGetSid from Sysinternals. |
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4. |
Reset the permissions on the Windows keya) Right-click on the Windows keyb) Click Permissions c) Click Advanced d) Tick Include inheritable permissions from this object's parent e) Press OK |
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