- Open your Outlook first.
- Go to "Tools" > "Account Settings".
- A dialog box pops up. Double click on the account which you want to change.
- Another window appears. Click "More Settings" button.
- Then go to "Advanced" panel in the following window.
- Check "Leave a copy of messages on the server" like this. Then click "OK".
- Well, you have changed the settings and it will be OK later.
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