How to Reset MS Word to Its Default Settings

 Microsoft Word is used by many businesses as its primary word processing program and it can sometimes develop glitches. If the version of Word on your business computer is displaying grayed-out options, or if your paragraph styles are changing for unknown reasons or if all the tab settings are not looking correct, it is time to hit the reset button. Unfortunately, there is no button in Word to reset the program to its default settings. However, you can rename Word’s global template to see if that fixes its problems. If Word continues to have issues or it runs very slow, another option is to delete Word’s registry key. This forces Word back to the original default settings.

Rename the Global Template File

1

Close Word and any other Microsoft Office programs you are running.

2

Right-click the Windows “Start” button and select "Open Windows Explorer."

3

Browse to “C:\Users(your username)\AppData\ Roaming\Microsoft\Templates.” Sometimes you can’t see the AppData file since it is hidden. You can type the full path into your Explorer address window and press Enter to go to the Templates subdirectory.

4

Right-click on the "Normal.dot" or "Normal.dotm" file and choose "Rename." Type in a name like "OldNormal.dot" or "OldNormal.dotm."

5

Open Word. The program will recreate the Normal.dot or Normal.dotm file based on its default settings.

How to Reset MS Word to Its Default Settings

 Microsoft Word is used by many businesses as its primary word processing program and it can sometimes develop glitches. If the version of Word on your business computer is displaying grayed-out options, or if your paragraph styles are changing for unknown reasons or if all the tab settings are not looking correct, it is time to hit the reset button. Unfortunately, there is no button in Word to reset the program to its default settings. However, you can rename Word’s global template to see if that fixes its problems. If Word continues to have issues or it runs very slow, another option is to delete Word’s registry key. This forces Word back to the original default settings.

Rename the Global Template File

1

Close Word and any other Microsoft Office programs you are running.

2

Right-click the Windows “Start” button and select "Open Windows Explorer."

3

Browse to “C:\Users(your username)\AppData\ Roaming\Microsoft\Templates.” Sometimes you can’t see the AppData file since it is hidden. You can type the full path into your Explorer address window and press Enter to go to the Templates subdirectory.

4

Right-click on the "Normal.dot" file and choose "Rename." Type in a name like "OldNormal.dot" or "Normalold.dot."

5

Open Word. The program will recreate the Normal.dot file based on its default settings.

Change the track changes color

 Word for Microsoft 365 Word, for Microsoft 365 for Mac Word 2019

Windows

You can set tracked changes and comments to appear in different colors for different authors. But Word automatically picks which color represents each author—and that color might change when you reopen the document or someone else opens the document.

1. Go to Review > Tracking Dialog Launcher .

2. Select Advanced Options.

3. Select the arrows next to the Color boxes and the Comments box, and choose By author.

   

   You can also color-code text moves and changes made to table cells.

Tip:  To see everyone’s changes in a single color, choose that color instead of By author. For example, to see all insertions as Turquoise, click the arrow by Color, and then choose Turquoise. Now everyone’s insertions are colored turquoise.

These color settings are for your computer only. Other people will see the tracked changes in whatever colors they set up. The By author colors will look different on different computers, too.

Advance Track Changes Options

Insertions     Sets a format (default is Underline) and a color (default is By author) when you insert text into a document. You can change the color to a fixed value, or have no color at all in the Color field.

Deletions    Sets a format (default is Strikethrough) and a color (default is By author) when you delete text from a document. You can change the color to a fixed value, or have no color at all in the Color field.

Changed lines    shows lines that were changed with a vertical bar where you place it (none, left margin, right margin, or outside margin). This lets you see where changes have been made, even when you can't see them (like blank lines). The default is Outside border.

Comments    Sets a color line for comments on changes, such as format changes). The default is By author.

Track moves    Set Word to track when you cut and paste text to another part of a document. The default is On.

Moved from    Sets the format for cut text when pasted elsewhere. This can be set to several formats, or turned off with None. The default is Double strikethrough.

Moved to    Sets format of text that's pasted from another part of the document. This can be set to several formats, or turned off with None. The default is Double underline.

Inserted cells    Sets color of table cells when you insert new ones. The default is Light blue.

Deleted cells    Sets color of table cells when you delete cells. The default is Pink.

Merged cells    Sets the color of table cells when you merge multiple cells. The default is Light yellow.

Split cells    Sets the color of table cells when you split a cell. The default is Light orange.

Track formatting    This turns on or off track changes on for formatting, such as making something bold or changing font size. The default is On.

Formatting    Sets how the text format changes are highlighted in track changes. Choices are changing the color only, or the color and it's formatting while in track changes. For example, you can highlight a format change with violet and a double underline.

Preferred width    Sets the width of the formatting change note.

Margin    Sets which side of the document the formatting change note appears. By default, this is on the Right of the document.

Color    Sets the color that highlights the formatted text during change tracking, and the line on the margin that flags a change.

Measure in    Sets the units to use for the preferred width measurement.

Show lines connecting to text    Sets whether comments are connected to the text that was commented on in a sentence. The default is On.

Paper orientation in printing    Sets whether printing orientation is:

• Auto    Automatically adjusts orientation based on content.

• Preserve    Keeps whatever the user has set for orientation in a document. This is the default.

• Force landscape    Forces the document to print in landscape mode when printing with track changes.

OK    Saves changes and exits the dialog box.

Cancel    Ignores changes, and exits the dialog box. 

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MacOS

Change the way that markup is displayed

1. On the Review tab, click Markup Options > Preferences.

   

2. In the Track Changes dialog box, you can control how you want markup to appear in your document.

   

   For example, to change the formatting that is displayed when someone inserts new text, click an option from the drop-down menu next to Insertions:

   

   By default, Word assigns a different color for each reviewer’s insertions, deletions, and formatting changes.

Note:  Assigned colors may change when the document is closed and reopened or when someone opens it on another computer.

You can’t choose which color Word assigns to reviewers, but you can choose colors for different types of markup. If you prefer to have colors determined by the type of markup, instead of by author, select a color from the drop-down menu.

Office document attachments open in Protected View in Outlook

 

Symptoms

When you open a Microsoft Office document that's attached to an Outlook email message, the document opens in Protected View. Additionally, the following notification is displayed at the top of the document.

• Outlook 2013

  Be careful - email attachments can contain viruses. Unless you need to edit, it's safer to stay in Protected View.

  

• Outlook 2010

  This file originated as an e-mail attachment and might be unsafe. Click for more details.

  

This problem occurs even though the email message was sent to you by another user in your organization (through Microsoft Exchange Server).

Cause

This problem occurs when the MarkInternalAsUnsafe DWORD value is set to 1 under either of the following registry keys.

HKEY_CURRENT_USER\Software\Microsoft\Office\x.0\Outlook\Security
HKEY_CURRENT_USER\Software\Policies\Microsoft\Office\x.0\Outlook\Security

Note

The x.0 placeholder represents the version of Outlook that you're using (Outlook 2013 = 15.0, Outlook 2010 = 14.0).

Resolution

To fix this problem, use one of the following methods, as appropriate for your situation.

Important

Follow the steps in this section carefully. Serious problems might occur if you modify the registry incorrectly. Before you modify it, back up the registry for restoration in case problems occur.

• Set the MarkInternalAsUnsafe value to 1 under HKEY_CURRENT_USER\Software\Microsoft\Office\x.0\Outlook\Security.

  To update the value of MarkInternalAsUnsafe, follow these steps:

  1. Exit Outlook.

  2. Start Registry Editor:

     • In Windows 8 or Windows 8.1, press the Windows Key+R to open a Run dialog box. Type regedit.exe, and then press OK.
     • In Windows 7 and Windows Vista, select Start, type regedit in the Start Search box, and then press Enter.
     • In Windows XP, select Run on the Start menu, type regedit, and then select OK.

  3. Locate and then select the following registry subkey:

     HKEY_CURRENT_USER\Software\Microsoft\Office\x.0\Outlook\Security

     Note

     The x.0 placeholder represents the version of Outlook that you're using (Outlook 2013 = 15.0, Outlook 2010 = 14.0).

  4. Double-click the MarkInternalAsUnsafe DWORD value.

  5. Change the value from 1 to 0, and select OK.

  6. Restart Outlook.

• Set MarkInternalAsUnsafe to 1 under HKEY_CURRENT_USER\Software\Policies\Microsoft\Office\x.0\Outlook\Security.

  In this configuration, the MarkInternalAsUnsafe value is located under the Policies hive in the registry. Therefore, your system administrator must disable the Use Protected View for attachments from internal senders policy in the Group Policy Management Console, as follows:

  1. Start the Group Policy Management Console.

  2. Expand the Microsoft Outlook 2013 or Microsoft Outlook 2010 node, and then select Security, per the following screenshot:

     

  3. Double-click the Use Protected View for attachments received from internal senders policy.

  4. Select Not Configured, and then select OK.

More information

Files from the Internet and from other potentially unsafe locations may contain viruses, worms, and other kinds of malware, and these can harm your computer. To help protect your computer, files from these potentially unsafe locations are opened in Protected View. However, if the email message that contains the Office document attachment originates from within your own Exchange Server organization, the attachment will open in Protected View only if you have MarkInternalAsUnsafe set to 1 in the registry. This is not the default setting for an Office configuration. By default, Office document attachments are not opened in Protected View if the email message originates from inside your own Exchange organization.

How to Install a Certificate in IIS 7?

 

SSL Installation Instructions

The following instructions will guide you through the SSL installation process on Microsoft IIS 7. If you have more than one server or device, you will need to install the certificate on each server or device you need to secure. If you still have not generated your certificate and completed the validation process, reference our CSR Generation Instructions and disregard the steps below.

1. Make sure you have all the following files saved before proceeding:
   • Your Server Certificate - This is the certificate you received from the CA for your domain. You may have been sent this via email. If not, you can download it by visiting your Account Dashboard and clicking on your order.
   • Intermediate Certificates - These files allow the devices connecting to your server to identify the issuing CA. There may be more than one of these certificates. If you got your certificate in a ZIP folder, it should also contain the Intermediate certificate(s), which is sometimes referred to as a CA Bundle. If not, download the appropriate CA Bundle for your certificate.
   • Your Private Key - This file should be on your server, or in your possession if you generated your CSR from a free generator tool. On certain platforms, such as Microsoft IIS, the private key is not immediately visible to you but the server is keeping track of it.
2. Click Start, Control Panel, Administrative Tools, and then select Internet Information Services (IIS) Manager.
3. In the left Connections menu, select the server name (host) where you want to install the certificate.
4. In the center menu, click the Server Certificates icon under the Security section near the bottom.

   

5. In the right Actions menu, click Complete Certificate Request.

   

6. In the Complete Certificate Request wizard, click "…" to browse and select Your Server Certificate file that was previously saved on your server's desktop.
7. Enter a Friendly Name which is an internal reference name to distinguish the file later. We recommend including the CAs name and expiration date.

   

8. Click OK and the newly installed certificate should appear in the refreshed Server Certificate List.

   Note: If you receive an error during this step, please reference the "Known Error Messages in IIS 7" section below.

9. Now, proceed with the remaining steps which will help you assign or bind the SSL certificate to the appropriate website.
10. From the left Connections menu, expand your server's name, expand the Sites folder, and then select the site (e.g. Default Web Site) that you want to secure.
11. In the right Actions menu, click Bindings...

    

12. In Site Bindings…, click Add.

    

    Note: If you already have the appropriate site binding created, click "Edit" and change the SSL Certificate accordingly.

13. In Add Site Bindings, enter the following information:
    • Type - Select "https".
    • IP Address - Select "All unassigned". Now, if you have multiple IP addresses, select the correct one that applies.
    • Port - Enter "443" unless you are listening to SSL traffic on another port (e.g. 992).
    • SSL Certificates - Select the "friendly name" of the SSL certificate you just installed.  You can always click "View" to confirm the certificates validity details.

      

14. Click Ok to finish binding the SSL certificate to your live website.

Congratulations! You've successfully installed your SSL certificate! To check your work, visit the website in your browser at https://yourdomain.tld and view the certificate/site information to see if HTTPS/SSL is working properly. Remember, you may need to restart your server for changes to take effect.

To check your server's configurations more thoroughly, use our SSL Checker Tool or contact our Customer Experience Department for additional assistance.

Known Error Messages in IIS 7

Microsoft IIS 7 is known to generate one of the two error messages: "Cannot find the certificate request associated with this certificate file. A certificate request must be completed on the computer where it was created." Or "ASN1 bad tag value met."
Here’s our solution:
If you are certain this is the same server where you generated the CSR, then the error may be meaningless and the certificate may have correctly installed. To test this, close the dialog and click “F5” to refresh the list of server certificates. The new certificate should now be in the list, and you can continue with the next step.
However, if the newly installed certificate does not appear in the server certificate list, we recommend you re-issue the certificate with a new CSR and attempt the installation process again. Here are some instructions to guide you through the reissuance process:

1. Generate a new Certificate Signing Request (CSR) in Microsoft IIS 7.
2. Log in to your Account Control Panel.
3. Select your Active Certificate.
4. Click the Re-Issue Certificate button.
5. Paste in your new CSR.
6. Submit and complete domain validation again (if required).
7. Save the newly issued SSL certificate on your server's desktop.
8. Repeat the SSL installation process referencing the above instructions.

Manual Intermediate Installation Instructions

If the intermediate certificates did not successfully install and configure themselves accordingly, please reference the instructions below on how to manually install them in Microsoft IIS 7.

1. Double click the previously saved Intermediate Certificate from your server's desktop and click Open.
2. In the Certificate, under the General tab, click Install Certificate… to start the importation process and then click Next.

   

3. Select Place all certificates in the following store and click Browse.

   

4. Check the Show physical stores box.
5. Expand the Intermediate Certification Authorities folder.
6. Select Local Computer, click OK, then Finish.

   

7. Restart your Microsoft IIS server.