Active Directory Recovery Agent GRT Backups complete with exception "Backup Exec Remote Agent on the resource does not support the option to enable the restore of individual items"

Problem

When performing a GRT (Granular Recovery Technology) enabled Remote Agent backup of a Windows Domain controller the job completes with an exception indicating the backup source or remote server is running a later version of Windows than the Backup Exec server.

Error Message

The Agent for Windows on this backup source does not support Granular Recovery Technology because the backup source is running a later version of Windows than the Backup Exec server. A backup was run, but you will not be able to restore individual items from the backup sets.

 

To ensure that you can restore individual items from the backup sets, rerun the backup. Use a Backup Exec server that runs the same version or a later version of Windows than the backup source is running.

 

The Backup Exec Remote Agent on the resource does not support the option to enable the restore of individual items.  A backup was run, but  you will not be able to restore individual items from this backup set.

 

 

Cause

The Active Directory Application Server and the Backup Exec server must have compatible versions of Microsoft Windows. Also, a version of the Windows operating system that supports minifilter drivers must be installed on the Backup Exec server when you restore GRT-enabled data.

Solution

To perform a GRT-enabled backup of an Active Directory Application Server on Windows 2012 R2 or later, the Backup Exec server must be the same version or a later version of Microsoft Windows. See the following table for compatible versions:
 

AD Application Server	Backup Exec Server
Windows 2008	Windows 2008 or later
Windows 2008 R2	Windows 2008 or later
Windows 2012	Windows 2008 or later
Windows 2012 R2	Windows 2012 R2 or later
Windows 2016	Windows 2016 or later

Restore of Active Directory Users/Group/Organizational Unit from the Active Directory Recovery Agent (ADRA) based backup set fails with the error "Unable to restore File Attributes Security or Directory Security information"

Problem

Restore of Active Directory Users/Group/Organizational Unit from the Active Directory Recovery Agent (ADRA) based backup set fails with the below mentioned error message.

Error Message

0xe000848e - Unable to restore File Attributes Security or Directory Security information.

Cause

This behavior is by design. The restore job fails while restoring the group membership information.

Solution

Even though the restore job status shows failure , the user/group is still restored with all the details.
If the Group being restored has users from another OU's, then the first restore will not restore the membership of those users (belonging to another OU's). Run another restore with only the group selected and the group membership information will be restored. 

In OpManager, How to resolve SQL Cache Memory alerts

I am running SQL Server 2008 R2 Standard (x64) on a Windows 2008 R2 Enterprise x64 Virtual Machine (vmware ESX 4.1).  I have given the VM 8GB of RAM and 4 vCPUs.  I am constantly getting the SQL Cache Memory alerts saying that my threshold has been surpassed.  I've done researc on the Internet but could not find how to resolve this.

Solution:

OpManager itself has some predefined thresholds for few of the MSSQL monitors. This threshold value might not be applicable for all the environments. So in those cases, it will be better to get the average monitored value of this metric and then update it threshold value.

Go to the snapshot page of the device and you can find the MSSQL monitor which is violating the threshold. Find its average monitored value over a period of time and change its threshold settings.