Issue: "Activation server unavailable: Activation was unsuccessful..." error
When you
launch a CS2 application, do you get an "Activation server unavailable"
error message? Due to a technical issue, Adobe has disabled the
activation server for CS2 applications, including Acrobat 7 and Audition
3. (For a complete list of affected applications, please see this forum discussion.)
Solution
CS2
applications require activation to run. To run a CS2 application,
uninstall your existing CS2 application and install a special version
that does not require activation. You cannot reinstall from your
original discs.
Note:
Adobe no longer supports CS2 applications,
which were released in 2005. Adobe strongly advises against running
unsupported and outdated software.
How to install
1. Uninstall existing CS2 applications.
2. Download and install CS2 applications.
You
can use the serial numbers provided as a part of the download only if
you legitimately purchased CS2, CS2 applications, Acrobat 7, or Audition
3.
- Make sure that your computer meets these requirements:
- Mac OS X v.10.2.8–v.10.3.8. PowerPC® G4 or G5 processor
- Microsoft® Windows® 2000/Windows XP. Intel® Pentium® III or 4 processor
- Select the language in which you bought the application:
English | French | German | Japanese | Spanish | Italian | Dutch | Brazilian Portuguese | Swedish | Danish | Finnish| Norwegian | Chinese Traditional | Chinese Simplified | Korean
- Sign in using your Adobe ID (usually your email address) and password. If you don't have an Adobe ID, click Get an Adobe ID.
Need help with your Adobe ID? See the Adobe ID, sign-in, and account help.
- Read the Read before you download a CS2 product section carefully.
- Locate the language and application you want to install and note its serial number (located to the right of the download links). The serial number is required during installation.
Note:The serial numbers included with your original CS2 applications do not work with these CS2 application versions.
- Click the download link for the application or applications you want to install.
- Extract or double-click the downloaded file and follow the onscreen prompts to install the application.
Click CS2_install_Win.pdf (Windows) or CS2_install_Mac.pdf (Mac OS) on the CS2 Downloads page for installation instructions for Creative Suite 2 Premium and Standard.
