iOS: Exchange ActiveSync Account Quick Setup Guide

Summary

This article explains how to quickly create an Exchange ActiveSync account on your iOS device.

Products Affected

iPhone, iPad, iPod touch

1. To add an Exchange account to your iOS device, tap Settings > Mail, Contacts, Calendars > Add Account > Microsoft Exchange.
2. On the next screen, enter your complete email address, domain, username, password, and a description (which may be anything you like). Ask your Exchange Server administrator if you are unsure of the domain. If you are unable to view your folder list, or are unable to send or receive email, leave the domain field blank.
   
3. Your iOS device will now try to locate your Exchange Server using Microsoft's Autodiscovery service. If it cannot locate the server, you will see the screen below. Enter your front-end Exchange Server's complete address in the Server field. Contact your Exchange Server administrator if you are unsure of the address.
   
   Your iOS device will try to create a secure (SSL) connection to your Exchange Server. If it cannot do this, it will try a non-SSL connection. To override the SSL setting, go into Settings > Mail, Contacts, Calendars, select your Exchange account, tap Account Info, then toggle the Use SSL slider.
   After successfully making a connection to the Exchange Server, you may be prompted to change your device passcode to match whatever policies may have been set on your server.
   
4. Choose which type or types of data you would like to synchronize: Mail, Contacts, and Calendars. Note that by default, only three days' worth of email is synchronized. To synchronize more, go into Settings, then Mail, Contacts, Calendars, select your Exchange account, and tap on Mail days to sync.
   Note that after configuring an Exchange ActiveSync account, all existing contact and calendar information on the iOS device is overwritten. Additionally, iTunes no longer syncs contacts and calendars with your desktop computer. You can still sync your iOS device wirelessly with MobileMe services.
   
   

Additional Information

• iPhone Enterprise Support Page
• iPhone and iPod touch Enterprise Deployment Guide
• Setting up a corporate email server for iPhone and iPod touch
• Microsoft Exchange data not syncing to the device after configuring Microsoft Exchange account
• iOS: Troubleshooting iPhone or iPod touch Exchange ActiveSync 'Push' issues

Important: Information about products not manufactured by Apple is provided for information purposes only and does not constitute Apple’s recommendation or endorsement. Please contact the vendor for additional information.

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Reset Web Settings

To Reset Web settings in Windows XP:

1. Open  Internet Explorer.
2. On the Tools menu, click Internet Options.
3. Click the Programs tab, and then click the Reset button.
4. Under Internet programs, verify that the correct e-mail program is selected.
5. Click to select the Internet Explorer should check to see whether it is the default browser check box.
6. Click Apply, and then click OK.

If you receive a message when Internet Explorer starts telling you that IE is not currently your default browser, click Yes to make it your default.

If you are using Vista:

1. Open  Internet Explorer.
2. On the Tools menu, click Internet Options.
3. Click the Advanced tab, and then click the Reset button.
4. On the Programs tab, under Internet programs, click Set Programs,  then "Set your Default Programs", select your e-mail program and click "Set this program as Default". Repeat for Internet Explorer.
5. Click OK and close the dialogs.

Note: You need to set Internet Explorer as default and verify the problem is fixed. If you prefer a different browser, you can set it as default later. 

Import A Foreign Disk

When you move a dynamic disk from one computer to another this dynamic disk is flagged in Disk Manager" as a foreign disk. In order to access this foreign disk you must import it first.

To Import The Foreign Disk

Start >> Control Panel >> Administrative Tools >> Computer Management >> Disk Management >> Right click on the foreign disk >> Select Import Foreign Disk.

What if the "Import Foreign Disk" is not available. This would happen if you are using different Windows version (eg. from Windows XP Professional to Home. Where Home has limited features).

Convert To Basic Disk

To make the disk accessible to the new machine you will need to convert it to a basic disk. However this process will destroy the data on the disk.

What To Do

In this is the case you will need to put the disk back into the original machine and then remove all the data or the most valuable data to another location such as

• CD/DVD
• external drive
• flash drive

then you can convert the dynamic disk to basic disk and copy back the data on it.

Office 2007: Customize the Quick Access Toolbar

Move the Quick Access Toolbar

The Quick Access Toolbar can be located in one of two places:

• Upper-left corner next to the Microsoft Office Button  (default location)
  
• Below the Ribbon, which is part of the Microsoft Office Fluent user interface

If you don't want the Quick Access Toolbar to be displayed in its current location, you can move it to the other location. If you find that the default location next to theMicrosoft Office Button  is too far from your work area to be convenient, you may want to move it closer to your work area. The location below the Ribbon encroaches on the work area. Therefore, if you want to maximize the work area, you may want to keep the Quick Access Toolbar in its default location.

1. Click Customize Quick Access Toolbar .
2. In the list, click Show Below the Ribbon or Show Above the Ribbon.

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Add a command to the Quick Access Toolbar

You can add a command to the Quick Access Toolbar directly from commands that are displayed on the Office Fluent Ribbon.

1. On the Ribbon, click the appropriate tab or group to display the command that you want to add to the Quick Access Toolbar.
2. Right-click the command, and then click Add to Quick Access Toolbar on the shortcut menu.

 NOTES 

• You cannot increase the size of the buttons representing the commands by an option in Microsoft Office. The only way to increase the size of the buttons is to lower the screen resolution you use.
• You cannot display the Quick Access Toolbar on multiple lines.
• Only commands can be added to the Quick Access Toolbar. The contents of most lists, such as indent and spacing values and individual styles, which also appear on the Ribbon, cannot be added to the Quick Access Toolbar.

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